Author Archives: ayn

Nordstrom’s awesome exchange policy, and Mark Nason boots

Nordstrom is awesome. I got a pair of jeans there and had them altered last November, when I picked them up they were a bit too short, but the sales people were really busy coz it was the holiday season so I didn’t push them to exchange it… after I washed them they shrink a bit so they were seriously too short to wear… The idea having a $150 pair of jeans just sitting in my closet started to bother me, so I called Nordstrom’s customer service and they told me to bring them in and have them exchanged. So I went there, walked up to the guy working at The Rail, told him that they were too short, and he just asked me to pick another pair, no questions asked. Pretty damn good customer service. So I exchanged them to a pair of Earnest Sewn Hutch in milk blue 3D. Gonna wash them a couple of times before I go back to get them altered this time. ๐Ÿ™‚ Nordstrom’s men’s denim selection, at least that at the Santa Clara store, wasn’t all the great. They had the usual stuff like Seven, Citizen, and True Religion, those brands are too played out, the other selections were kindda limited…

On my way out I went to check out their shoes, I saw some Mark Nason boots that were really cool. They would go very well with boot cut jeans… ๐Ÿ˜€ I think I’m gonna hold out on these though… maybe they’d go on sale one of these days… heh…

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What was wrong with the sound engineers at the Grammy’s?

I thought the show was pretty damn good, John Legend was freaking amazing! But wtf was wrong with the sound?? the show had crazy feedback and mic problems everywhere… I saw more UE10Pro than Sensaphonics 2X-S at the show… hmm…

Also, there were only maybe 2 performances that were entirely in tune, it was a bit of torture to watch it for us with perfect pitch. Maybe that had to do with the sound engineers too…

VZW isn’t 100% evil afterall

I like it when companies have common sense and do the right thing at times… Email correspondance between me and VZW:

I ordered the new Pink RAZR v3c phone online with the ‘Upgrade Phone’ option 2 days ago. I just noticed the price of the phone with 2-year contract has gone from $249.99 to $199.99 *IN 2 DAYS*. I am wondering if you would be able credit me the difference. This would save both of us the troubles of me returning it and then getting another one for the lower price.

My order number is xxxxxxxxx. If you would credit the $50 difference to the AMEX credit card I used for the order, or to my Verizon account, I would highly appreciate it.

Their reply:

Thank you for contacting Verizon Wireless through our website.  I appreciate your inquiry regarding your recent equipment order. My name is xxxx, and I am happy to assist you today.

I understand your concern for the price difference in your handset, and the current price of the same handset. Because we value you as a customer, I have applied a $50.00 credit to your account. Please be advised that this is a one-time courtesy. This is normally not our process, however I can definitely understand since you ordered your handset two days ago.

We appreciate your business. Please contact us at our website for any of your future needs.  Again, thank you for using Verizon Wireless products and services.

Companies really shouldn’t mess with bloggers!! ๐Ÿ˜€

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